Privacy Policy

Here at Flexlingo, we take your privacy and the processing of your personal data very seriously. Therefore, we have prepared this Privacy Notice where we describe our contact details, information regarding what personal data we process and what rights you have towards us and how you may defend them. Always feel free to contact our customer support if you have any questions about our processing of personal data or this Privacy Notice.

Contact Details to the Controller

Name of the company:                                 



Country of operation:                                   

United Kingdom


E-mail address:                                        


Phone number:                                               



Postal address:                                                

Farm Hill, Exeter, United Kingdom EX15 2PJ


E-mail address to customer support:



What is personal data?

“Personal data” is any information relating to an identifiable or identified person (you as a user). An identifiable person is someone who can be identified, directly or indirectly, for example by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.


Personal data which we handle

Your personal data may only be processed by us with your given consent, when it is necessary for the performance of a contract to which you are a party, or when it is necessary for our compliance with a legal obligation. The processing of the personal data, the specific purposes for the processing, the legal basis for the processing, and for how long we store your personal data, is described below.


To identify you as a user on our social media platform, we may process your name, based on your consent. It will be kept securely with us for as long as you have an active user profile.


Email address

If we would need to contact you, for login and for identifying purposes, we may process your email address, as it is necessary for our performance of a contract where you are a party. We will securely store your email address until you inactivate your account on our platform.


Payment details

When you purchase products or services via our site, we will process your payment details, as it is in such case necessary for our performance of contract where you are a party. Any payments will be performed via our third-party service providers PayPal and Stripe, and no payment details are stored with us. Please also refer to their privacy policies for additional details.


Date of birth

We may, based on your consent, process your date of birth. The purpose of the processing is to verify your age on our platform, and the data will be kept securely with us for as long as you’re a member on our platform, or until you withdraw your consent.


Professional details

When you provide your consent for it, we will process your professional details, to facilitate for users to identify you. Your professional details will be stored by us until you deactivate your account, or until you withdraw your consent.


Profiling details

If you chose to share your profiling details on your profile, we will process such information for as long as you are an active user on our platform, or until you erase such information from your profile page. The processed profiling details are your level of education, gender, occupation, marital status, and photos and images, and we process these data based on your explicit consent when you post such information on your profile.


IP address

We may process your IP address for two purposes: to prevent spam and false profiles, and to make our service better by using Google Analytics. The processing is necessary for legitimate interests for us and other users of our platform. This data may be shared with Google Analytics on an anonymous basis and your identity will not be possible to determine by such processing.


Location data,

We will process your location data for pictures and videos that you choose to share on our site. Such sharing is optional and the legal basis for our processing is your consent. Such information will be kept securely with us until you delete your account, or until you withdraw your consent.


Friends and networks

When you connect with friends and family via our social media platform, we will process your networks and connections. This processing is based on your consent as you chose with whom you will create a connection. This information will be kept securely with us for as long as you are a user of our service, or until you withdraw your consent by terminating a connection.


Summary of your rights towards us:

You as a user have the possibility to claim several rights towards us. Such rights are listed here and thereafter described in detail below. You find our contact details at the top of this Privacy Notice.

  • Right to be forgotten
  • Right to withdraw consent
  • Right to access
  • Right to rectification
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to lodge a complaint with a supervisory authority


Right to be forgotten

You have the right to request that we delete any personal data that we process about you. We will delete the data as soon as possible, but at least within one month’s time. If the personal data is needed for fulfillment of our contractual duties towards you or to preserve it with legal ground, we will however not delete the information until the data is no longer needed. We will also, without your explicit demand, delete such personal data that we have collected but do not longer have a lawful right to process. We will inform you about this, if it would occur.


Right to withdraw consent

You have the right to withdraw your given consent at any time. If you do so, we will erase such personal data which is not subject to any other legal ground than your given consent. The erasure will be done as soon as possible. Please note that your withdrawal of consent does not oblige us to erase personal data which is processed based on a contractual relationship or any other legal ground.


Right of access

You have, at any time, the right to receive confirmation from us as to whether personal data concerning you are being processed. You have also the right to access that personal data and to receive the following information:

  1. The purposes of the processing
  2. The categories of personal data concerned
  3. The recipients or categories of recipients to whom personal data have been or will be disclosed
  4. The envisaged period for which the personal data will be stored or the criteria used to determine that period
  5. The existence of automated decision-making and profiling


Right to rectification

You have, at any time, the right to demand us to correct any inaccurate personal data within a month’s time. You have also the right to complete incomplete personal data, taking into account our purposes of the processing, by the means of providing a supplementary statement.


Right to restriction of processing

You have, instead of demanding us to delete any data, the right to demand us to restrict our processing of your personal data. This may be achieved if

  1. You have reason to believe that the accuracy of the personal data is not correct, and the restriction shall be in place during a period that allows us to verify the accuracy of the personal data
  2. The processing is unlawful but you don’t want us to delete the personal data
  3. We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims
  4. You have objected to processing concerning profiling or automated decision-making, whereby a restriction shall be obtained during the period when we assess whether our legitimate ground for the processing override your legitimate ground.


Data portability

You have the right to retrieve the personal data which we process about you and that you have provided to us. You have also the right to demand that we transmit such personal data to another data controller if the personal data is collected based on your consent or if the processing of the personal data is carried out by automated means by us, if we deem it technically feasible.


Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you. This can be done when the personal data is processed as part of automated decision-making, including profiling, and direct marketing, if such processing would be carried out (see “Personal data that we process” above).


Right to lodge a complaint with a supervisory authority

You have, at any time, the right to lodge a complaint with a supervisory authority regarding our processing of your personal data. Regardless of where we carry out our business, even if it would not be in the member state which is your country of residence, you have the right to lodge your complaint to your national supervisory authority. Please follow to the link below to find the contact details to your national supervisory authority:


About this Privacy Notice

With regard to the General Data Protection Regulation (EU) 2016/679 (“GDPR”), we must disclose what personal data we collect and process about you, and for what purposes. In this Privacy Notice, you find all such information that we are obliged to inform you.

The Regulation in its entirety in your language, may be accessed by following this link:

Would you like to defend your rights, which are listed in this Privacy Notice, you may contact us using the contact information listed above.